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General Shipping Information

 

    Turnaround Time

  • CHA ships via UPS ground twice a week.
  • California residents can expect to receive their order within one week from the date the order is received at CHA.
  • Backordered Items

  • If you paid by credit card, your payment will be processed and you will receive your shipment as soon as the item is available.
  • If you paid by check, we will hold your check until the item is available.
  • Shipping Cost Breakdown

  Order Subtotal Shipping Cost
  $1 - $34 $2
  $35 - $170 $5
  $170 - $299 $10
  More than $300 $20
  Consent Manual

$10 per manual

not to exceed $50

For additional information, call (800) 494-2001.